Using a web browser, go to outlook.office.com Enter your work email address: After entering your password, you may see this prompt, if you are not using a computer provided by your organization, choose No: Once logged into Outlook, click on your profile icon in the top right corner, then click on “View account”: This will… Continue reading Changing your Microsoft 365 Password
Every organization that handles sensitive or confidential data needs to have the ability to remove that data from any device in order to comply with legal requirements. If an organization doesn’t have this ability, it is a liability for the employee and employer. When someone leaves an organization (end of contract, resigns, laid off, etc.)… Continue reading Personal Devices and Google Workspace Accounts
Step 1 Do you see the Avail icon in the task bar? If not – click the taskbar arrow, then click and drag the icon: Step 2 Click the Avail icon and choose “Reset VPN” Are you able to access the server now? If not, proceed to the next step: Step 3 Click the Avail… Continue reading Troubleshoot VPN
Monitoring Software has gained popularity with the COVID-19 pandemic as more people are working remotely. Managers pushing for this software have the impression that time is a measurement of productivity and performance. Sure, the assembly line worker (a position from the industrial age that will one day be replaced by a robot) will box more… Continue reading Our View on Monitoring Software
Troubleshooting steps Press and hold the power button for a full 12 seconds ⌚ Release and press the power button once Still not turning on? Try a different charger. Any USB-C charger that is rated at 45W or higher (ideally 65W) will work. Still not working? The laptop BIOS may need to be reset. There… Continue reading Lenovo ThinkPad Won’t Turn On
So you’ve been added to a Collaborative mailbox in Google Groups! You might be wondering what a collaborative mailbox is: Think of it like an email account you and other people can access, and you don’t need to log into it with a separate username and password. This is also known as a shared mailbox.… Continue reading Collaborative Mailboxes on Google Groups
Hi there! A new Google Workspace account has been created for you! Google Workspace is a collection of apps made by Google that will (hopefully) make work easier, more efficient, and enjoyable. The “Google Apps” you will most commonly use are: Gmail – incredibly powerful email. Meet – voice & video conferencing. Calendar – scheduling, and sharing calendars.… Continue reading New Google Workspace Account
Just a quick video on how to change the battery in your Lenovo Silent Bluetooth Mouse. Holding the sides of the mouse with one hand, pull up on the corner where it says ThinkPad. This will expose the AA battery. Thanks for reading.
In 2020 Avail Networks set up a few organizations with Microsoft Volume Licensing (through a reseller). If there was an email address that was used with the Volume Licensing Service Center in the past, then things work as intended. However, if the email address used for the licensing purchase did not have an existing VLSC… Continue reading Microsoft VLSC Bug
Back in 2010 when Avail Networks was started, we used a software service called ControlNow to manage our clients computers. It was a great product. Solarwinds eventually bought LogicNow (which bought ControlNow) and overnight Avail Networks was suddenly using Solarwinds software. It was a nightmare. Solarwinds sales tactics were outright illegal. We were billed for… Continue reading Did you hear “Solarwinds” was hacked?