Step 1 Do you see the Avail Networks icon in the task bar? If not, it might be hiding – click the taskbar arrow then click and drag the icon: Step 2 Do you see the VPN icon in the task bar? If not, it might be hiding – click the taskbar arrow then click… Continue reading Troubleshooting Hamachi VPN
Monitoring Software has gained popularity with the COVID-19 pandemic as more people are working remotely. Managers pushing for this software have the impression that time is a measurement of productivity and performance. Sure, the assembly line worker (a position from the industrial age that will one day be replaced by a robot) will box more… Continue reading Our View on Monitoring Software
Troubleshooting steps Press and hold the power button for a full 12 seconds Release and then press the power button once Still not turning on? Try a different charger with the laptop. Any USB-C charger that is rated at 45W or higher (ideally 65W) will work. Still not working? The laptop BIOS may need to… Continue reading Lenovo ThinkPad Won’t Turn On
So you’ve been added to a Collaborative mailbox in Google Groups! You might be wondering what a collaborative mailbox is: Think of it like an email account you and other people can access, and you don’t need to log into it with a separate username and password. This is also known as a shared mailbox.… Continue reading Collaborative Mailboxes on Google Groups
Hi there! A new Google Workspace account has been created for you! Google Workspace is a collection of apps made by Google that will (hopefully) make work easier, more efficient, and enjoyable. The “Google Apps” you will most commonly use are: Gmail – incredibly powerful email. Meet – voice & video conferencing. Calendar – scheduling, and sharing calendars.… Continue reading New Google Workspace Account
Just a quick video on how to change the battery in your Lenovo Silent Bluetooth Mouse. Holding the sides of the mouse with one hand, pull up on the corner where it says ThinkPad. This will expose the AA battery. Thanks for reading.
In 2020 Avail Networks set up a few organizations with Microsoft Volume Licensing (through a reseller). If there was an email address that was used with the Volume Licensing Service Center in the past, then things work as intended. However, if the email address used for the licensing purchase did not have an existing VLSC… Continue reading Microsoft VLSC Bug
Back in 2010 when Avail Networks was started, we used a software service called ControlNow to manage our clients computers. It was a great product. Solarwinds eventually bought LogicNow (which bought ControlNow) and overnight Avail Networks was suddenly using Solarwinds software. It was a nightmare. Solarwinds sales tactics were outright illegal. We were billed for… Continue reading Did you hear “Solarwinds” was hacked?
First let’s get the acronym out to the way… DNS stands for Domain Name System. This post we’re talking about DNS and your business: The internet is made up of a bunch of numbers called IP addresses and these addresses point to networks that host websites, email servers, and more. DNS is the phone book… Continue reading Let’s talk about DNS
When an employee leaves the organization, you may need access to their emails. This is accomplished by IT staff providing you with delegate access to the mailbox. To access a delegated mailbox you will need to click a link in an email you receive from Google. Keep an eye out for this email. Once you… Continue reading Delegated Google Workspace Account