Changing your Microsoft 365 Password

Using a web browser, go to Enter your work email address: After entering your password, you may see this prompt, if you are not using a computer provided by your organization, choose No: Once logged into Outlook, click on your profile icon in the top right corner, then click on “View account”: This will… Continue reading Changing your Microsoft 365 Password

Personal Devices and Google Workspace Accounts

Every organization that handles sensitive or confidential data needs to have the ability to remove that data from any device in order to comply with legal requirements. If an organization doesn’t have this ability, it is a liability for the employee and employer. When someone leaves an organization (end of contract, resigns, laid off, etc.)… Continue reading Personal Devices and Google Workspace Accounts

Our View on Monitoring Software

Monitoring Software has gained popularity with the COVID-19 pandemic as more people are working remotely. Managers pushing for this software have the impression that time is a measurement of productivity and performance. Sure, the assembly line worker (a position from the industrial age that will one day be replaced by a robot) will box more… Continue reading Our View on Monitoring Software

New Google Workspace Account

Hi there! A new Google Workspace account has been created for you! Google Workspace is a collection of apps made by Google that will (hopefully) make work easier, more efficient, and enjoyable. The “Google Apps” you will most commonly use are: Gmail – incredibly powerful email. Meet –  voice & video conferencing. Calendar – scheduling, and sharing calendars.… Continue reading New Google Workspace Account

Change the battery in a Lenovo Silent Mouse

Just a quick video on how to change the battery in your Lenovo Silent Bluetooth Mouse. Holding the sides of the mouse with one hand, pull up on the corner where it says ThinkPad. This will expose the AA battery. Thanks for reading.

Microsoft VLSC Bug

In 2020 Avail Networks set up a few organizations with Microsoft Volume Licensing (through a reseller). If there was an email address that was used with the Volume Licensing Service Center in the past, then things work as intended. However, if the email address used for the licensing purchase did not have an existing VLSC… Continue reading Microsoft VLSC Bug

Did you hear “Solarwinds” was hacked?

Back in 2010 when Avail Networks was started, we used a software service called ControlNow to manage our clients computers. It was a great product. Solarwinds eventually bought LogicNow (which bought ControlNow) and overnight Avail Networks was suddenly using Solarwinds software. It was a nightmare. Solarwinds sales tactics were outright illegal. We were billed for… Continue reading Did you hear “Solarwinds” was hacked?