If you encounter this error, try the steps below:

Step 1
Do you see the Avail icon in the task bar?
If not – click the taskbar arrow, then click and drag the icon:

Step 2
Click the Avail icon and choose “Reset VPN”

Are you able to access the server now? If not, proceed to the next step:
Step 3
Click the Avail icon again and choose “Start VPN”

Still not working?
Restart your computer

Still no luck?
Thanks for reading.