Remote Desktop Can’t Find the Computer

If you encounter this error, try the steps below:

Step 1

Do you see the Avail icon in the task bar?

If not – click the taskbar arrow, then click and drag the icon:

Step 2

Click the Avail icon and choose “Reset VPN”

Are you able to access the server now? If not, proceed to the next step:

Step 3

Click the Avail icon again and choose “Start VPN”

Still not working?

Restart your computer

Still no luck?

Thanks for reading.